Support
Questions, feedback or a calendar that will not download? Send us a message.
Send us a message
We read every message and answer within one business day.
Write to us at [email protected]. Tell us which browser you use and, if it is about a download, which calendar you were making - we usually reply within one business day.
Before you write
Most questions are answered on How it works and Premium. If your download failed, try again with photos under 10 MB first — that fixes it in most cases.
Reporting a problem
Please tell us your browser, the template you used and the month you were working on. With those three details we can usually reproduce the issue straight away.
Frequently asked
Do I need an account to make a calendar?
No. Pick a template, add your photos, preview and download - all without signing up. Your work is kept in your browser; a free account moves it into My Calendars on every device.
My PDF will not download. What can I do?
Most failed downloads come from a blocked pop-up or a very large photo. Allow downloads for app.picallycalendar.com in your browser and try again with JPG, PNG or WebP images under 20 MB. If it still fails, send us the month you were working on and the browser you use.
Which paper size do the PDFs use?
Every sheet is exported as an A4 PDF at full size, in portrait or landscape depending on the design. On US Letter paper, choose "Fit to page" in the print dialog.
Can I print at a print shop?
Yes. The exported PDF has embedded fonts and full-resolution images, so any copy shop or online printing service can work with it directly.
How do I add my own events and birthdays?
Open "Events" in the builder, add a date and a short label, and it appears on the right day in every sheet you export. Public holidays for nine countries can be switched on as well.